Privacy Policy
Last updated: July 1, 2026
1. Introduction
Welcome to CODbox. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and website getcodbox.com.
2. Information We Collect
Information you provide:
- Account information (email address, store name)
- Business data (orders, customers, products, couriers)
- Payment information (processed securely via Google Play)
- Support communications and feedback
Information collected automatically:
- Device information (device type, operating system)
- App usage data and crash reports
- IP address and general location
3. How We Use Your Information
- Provide, operate, and maintain the CODbox application
- Process transactions and manage subscriptions
- Send transactional emails and support responses
- Improve our application based on usage patterns
- Comply with legal obligations
- Detect and prevent fraudulent activity
4. Data Storage and Security
Your data is stored securely using Supabase. We implement industry-standard security measures including encryption in transit (HTTPS/TLS), encryption at rest, and secure authentication with JWT tokens.
5. Data Sharing
We do not sell, trade, or rent your personal information. We may share your information only with:
- Supabase - Database and authentication provider
- Google Play - Subscription and payment processing
- Resend - Transactional email delivery
- Law enforcement - When required by law
6. Your Business Data
All business data you enter into CODbox belongs to you. We:
- Do not access your business data except for technical support when you request it
- Do not use your business data for any purpose other than providing the service
- Will provide you with an export of your data upon request
- Will delete your data within 30 days of account deletion
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate personal data
- Request deletion of your personal data
- Export your data in a portable format
- Withdraw consent at any time
To exercise these rights, contact us at support@getcodbox.com.
8. Children's Privacy
CODbox is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.
9. Cookies
Our mobile application does not use cookies. Our website uses essential cookies only to maintain your session and ensure security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page.